Account Deletion

Delete Your RideLink Account

You can permanently delete your RideLink account and all associated data directly from the app. This action is irreversible.

→ How to Delete Your Account (In-App)

  1. Open RideLink Launch the RideLink app on your Android device.
  2. Go to your Profile Tap the Profile icon in the bottom navigation bar.
  3. Open Settings Tap the settings icon (⚙) in the top-right corner of your profile page.
  4. Tap "Delete Account" Scroll to the bottom of Settings and tap Delete Account.
  5. Confirm deletion Read the warning and confirm. Your account will be permanently deleted immediately.

✉ Can't Access the App?

If you no longer have access to the app, email us to request manual account deletion:

support@rezotech.co.ke

Include the phone number linked to your account. We will process the request within 7 business days.

🗂 What Happens to Your Data

Data Type What Happens
Profile (name, photo, bio) Permanently deleted
Phone number Permanently deleted
Posts, photos, comments Permanently deleted
Group rides created/joined Permanently deleted
Marketplace listings Permanently deleted
Messages & conversations Permanently deleted
Follows, blocks, reports Permanently deleted
Transaction / payment records Retained up to 90 days for legal and financial compliance, then deleted
Abuse / safety reports you filed Retained up to 90 days to complete any ongoing safety review, then deleted
Note: Account deletion is immediate and irreversible. Once confirmed, your data cannot be recovered. If you only want a break, you can deactivate your profile instead from Settings.