We are here to help. Reach out to the right team below and we will get back to you as soon as possible.
Questions about the app, your account, or how RideLink works.
support@rezotech.co.keTo report a user, content, or a safety concern on the platform.
report@rezotech.co.keQuestions about your personal data, account deletion requests, or data rights under the Kenya Data Protection Act.
privacy@rezotech.co.kePartnerships, sponsorships, media enquiries, or anything business related.
hello@rezotech.co.keOpen the app, go to Settings, scroll to the bottom and tap Delete Account. You can also request deletion by email if you cannot access the app.
Send us an email at support@rezotech.co.ke with your M-Pesa transaction code and phone number and we will resolve it within 24 hours.
Yes. Email support@rezotech.co.ke with your username and the reason you believe the suspension was made in error. Appeals are reviewed within 3 business days.
Use the report button on the listing inside the app, or email report@rezotech.co.ke with the listing details.
We aim to respond to all support emails within 2 business days. Urgent safety or payment issues are prioritised and typically addressed within 24 hours.